Perla Insurance
Your privacy is important to us.
Learn how we collect, use, protect, and manage your personal information.
Last updated: September 25, 2025
Our commitment
Your privacy
Perla Compañia de Seguros, Inc. (“Perla”, “we”, “our”, or “us”) is committed to safeguarding your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable laws.
Perla Compañia de Seguros, Inc. (“Perla”, “we”, “our”, or “us”) is committed to safeguarding your personal data. We collect, use, store, and disclose personal data in accordance with this Privacy Policy and the Philippine Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and other applicable laws and regulations.
Depending on your transaction with us, we may collect identification and contact details; policy and claims data; sensitive personal data such as government-issued IDs, medical or health information when necessary for underwriting or claims, and financial details; employment or HR data; and website or app data including logs, IP address, device information, cookies, and similar technologies.
We may use information to evaluate and underwrite applications; issue and service policies; process endorsements, renewals, and claims; perform risk assessment, analytics, fraud prevention, and customer support; comply with legal and regulatory obligations and industry standards; communicate about products, services, and updates with consent where required; and manage employment or contractual relationships.
We do not sell personal data. We may share data with regulators and government agencies; reinsurers, brokers, agents, and adjusters; confidential service providers such as IT, storage, marketing, payment, and disaster recovery providers; medical providers; law enforcement or courts; and third parties when necessary to protect life and property or our legal rights. Third parties must process data consistently with this Policy and applicable laws.
Personal data is retained only as long as necessary for the stated purposes, to comply with laws, or to establish, exercise, or defend legal claims. We use organizational, physical, and technical safeguards to protect data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. When data is no longer needed, we securely delete, anonymize, or aggregate it.
Under the DPA, you have the rights to be informed, access, object, erasure or blocking, rectification, data portability, and to lodge a complaint with the National Privacy Commission (NPC). To exercise these rights, contact our Data Protection Officer (DPO) using the details below.
We use cookies and similar technologies to improve site functionality and analyze traffic. You may disable cookies in your browser, but some features may not function properly. See our cookie notices where available.
We may update this Policy from time to time to reflect changes in our services or laws. Updates take effect upon posting on this page. Material changes will be highlighted for a reasonable period.
For questions or concerns about this Policy or our data practices, please contact our DPO via the details provided below.
